The CX Blog

Razorfish recently released their 2008 report Feed on the Consumer Experience. It’s really quite alot of information, and good stuff too, with plenty of great graphics; I ended up reading it in the pdf form, though, because the browser experience wasn’t so good.  I’ve been making my way through it and thought I’d share some [...]

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mwesch, who has got to be among the most interesting anthropology professors around, has produced yet another excellent video (how did he get all 58 mins up on YouTube, chops for that in and of itself) on social media.

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