The CX Blog

I bought the Kindle 2 at the end of February, 2009–hot off the press for a $440. I’ve loved it. I’ve championed it to my friends. I’ve been steadfast even as the iPad sang its siren song.

Until now. After just over a year, the thing is broken. Funny lines across the screen, chunks just missing. I’ve rebooted, I’ve done everything I can. No dice. No go. No fun.

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You always hurt the one you love. That seems to be the case with me. For the most part, I love Apple. I’m not a blind fanatic, I just think they do what they do better than just about anyone out there and I love the user experience–again and again and again. But, iTunes, iTunes, iTunes. What a pain you are.

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The other day, after hearing a particularly lovely piece by Sounds from the Ground on SOMA FM, (I’m a tshirt wearing, cash paying fan of Soma!) I went right over to iTunes, searched and purchased the album. I couldn’t wait to put the whole album on my shuffle, it was the perfect rhythm for running and palpably improved my mood–I already love Sounds from the Ground, so I was tickled.

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