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Rounding Out the Customer Experience

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Entries from December 2009

Clearwire to Clear in under 27 minutes–beautiful!

December 4th, 2009 · No Comments

Here’s how it went:

Read in the news about Clearwire going to Clear on its new 4G network, clicked through to see how it might impact me, a current customer; learned that I have to upgrade to the new modem/network and that it wouldn’t cost me more to have faster speeds–great, I thought, sort of nervously….
Clicked [...]

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Tags: customers are talking · the voice of the company