The CX Blog

Wanted to call out a blog I discovered through a comment to yesterday’s post: Leading Virtually.
Take a look–it’s thoughtful, positive, with lots of good ideas and insights.
Here’s a sample:

Assessing the Quality of Collaboration in Virtual Team

For those who are interested in virtual team collaboration, the concept of teamwork is crucial. But rarely is “teamwork” actually [...]

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I’ve recently signed on as a full time employee of a small start-up, ending a 6 year consulting practice. There were many aspects of the company and product that were compelling for me, but also intriguing was the idea of being part of a remote workforce.
The company has team members in New York, Seattle, [...]

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