Ever since Web 2.0 took hold following the dot.com bubble burst, followed by Enterprise 2.0 when it was coined by Harvard prof McAfee, seems like every industry is learning to fold the 2.0 promise into its thinking. While the 2.0 moniker might be tiresome, the trend is good. It means companies and sectors [...]
Entries from November 2007
A Bevvy of 2.0’s
November 20th, 2007 · No Comments
Tags: agent blogs · commmunity of practice · community of users · company blogs · corporate blogs · corporate culture change · knowledge sharing facilitation · listen to your agents · listen to your customers · mashup · semantic web · the voice of the company · web 2.0 · web 3.0
When blogging is risky…and when it isn’t.
November 12th, 2007 · No Comments
There’s a news story out recently about Whole Food’s CEO John Mackey’s online blogging and board commentary that crossed a line, causing Whole Foods to initiate a rule around blogging. To whit: refrain from posting items that would be injurious to the company or that would reveal competitive information. I think Microsoft already has that [...]
Tags: company blogs · corporate blogs · the voice of the company
How libraries leverage the best of knowledge sharing and community building tools
November 6th, 2007 · No Comments
Library Journal has an interesting review of social knowledge sharing tools in a recent article entitled 2.0 for Readers. The article focuses on the “RA,” or Reader’s Advisory services which include reader and library staff notes, reviews and overviews of books in the stacks, making the information librarian that much more prepared to help patrons [...]
Tags: commmunity of practice · community of users · content management · effective online customer tools · evolution of knowledge · how knowledge evolves · listen to your customers · web 2.0
