knowledgecontact.com

Good article by Bill Roberts in CIO two weeks back, and the first line says it all:
New tools can help, but collaboration is still about culture.
Roberts looks at a number of companies that are trying to introduce more collaborative tools such as wikis and blogs, who’s finding the process a success and who’s not and [...]

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When wikis were first making headlines a while ago, I saw them as the golden promise: the answer to real knowledge transfer among far flung teams that most KM systems just couldn’t touch.  I still think wikis are amazing and offer that elusive collaborative networking possibility that’s missing in other applications.  In my mind, global [...]

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There’s an intriguing article in the current issue of Knowledge Management for Development Journal entitled Stealth Transformation: Case Study of the  Introduciton of a Wiki to the UN, by Anna and Mikel Maron.
The UN didn’t want a wiki, but he specific group she was working with did want one.  They just had no idea what [...]

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Yesterday I posted some links on the number of companies that are adopting blogs and wikis into their workspace–it’s an impressive name and number list and the interesting thing is: it’s out of date.  So you know more than a mere 40% of Fortune 500 companies are using web 2.0 technologies.
That said, I came across [...]

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I’ve come across two interesting wikis in the last week that compile the number of high profile companies that are using wikis and blog.
The first was started by Ross Mayfield at SocialText and appears to have a launch date of Oct 06, and is still, apparently, being edited/updated.  Find it here.
The other is more specifically [...]

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Listen to your customers, listen to your agents. Here’s an interview with Brian Lusk of Southwest airlines–Brian authors Southwest’s blog and it’s a pretty fun site, too.
In BuzzBin’s interview, Brian told how Southwest was considering abandoning its signature open seating model and he discussed the idea on his blog; over the course of the next [...]

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