knowledgecontact.com

Info: inside and out

knowledgecontact.com header image 4

Entries Tagged as 'web 2.0'

When and where to use which Web 2.0 application

January 1st, 2008 · No Comments

An overview of Larry Sanger’s talk at Outsell’s Go! conference has been around a few months, but I just ran across it on the Digital Universe site in the Blog link.  In this discussion, he cogently identifies what in the biz focused web 2.0 universe goes where…ie, what to do with blogs vs. forums, etc.  [...]

[Read more →]

Tags: commmunity of practice · community of users · customer blogs · enterprise 2.0 · web 2.0

A Bevvy of 2.0’s

November 20th, 2007 · No Comments

Ever since Web 2.0 took hold following the dot.com bubble burst, followed by Enterprise 2.0 when it was coined by Harvard prof McAfee, seems like every industry is learning to fold the 2.0 promise into its thinking. While the 2.0 moniker might be tiresome, the trend is good. It means companies and sectors [...]

[Read more →]

Tags: agent blogs · commmunity of practice · community of users · company blogs · corporate blogs · corporate culture change · knowledge sharing facilitation · listen to your agents · listen to your customers · mashup · semantic web · the voice of the company · web 2.0 · web 3.0

How libraries leverage the best of knowledge sharing and community building tools

November 6th, 2007 · No Comments

Library Journal has an interesting review of social knowledge sharing tools in a recent article entitled 2.0 for Readers. The article focuses on the “RA,” or Reader’s Advisory services which include reader and library staff notes, reviews and overviews of books in the stacks, making the information librarian that much more prepared to help patrons [...]

[Read more →]

Tags: commmunity of practice · community of users · content management · effective online customer tools · evolution of knowledge · how knowledge evolves · listen to your customers · web 2.0

Before you launch that wiki….

September 6th, 2007 · No Comments

When wikis were first making headlines a while ago, I saw them as the golden promise: the answer to real knowledge transfer among far flung teams that most KM systems just couldn’t touch.  I still think wikis are amazing and offer that elusive collaborative networking possibility that’s missing in other applications.  In my mind, global [...]

[Read more →]

Tags: commmunity of practice · community of users · content management · evolution of knowledge · frontline · frontline knowledge workers · how knowledge evolves · intranet 2.0 · knowledge management · knowledge sharing facilitation · mashup · web 2.0 · wiki

Consulting and Enterprise 2.0

September 3rd, 2007 · 2 Comments

There’s a bit of talk right now about a new study from KPMG about Enterprise 2.0–the title pretty much tells it all: Fad or Future.  I agree with Wirearchy that most of the report seems amazingly shallow, and I’ll go one step further: dated.  They’re still pointing to Dresdner Kleinwort, German banking company, as the [...]

[Read more →]

Tags: corporate blogs · corporate culture change · enterprise 2.0 · how knowledge evolves · intranet 2.0 · web 2.0

The Annoyed Librarian and Web 2.0

August 27th, 2007 · 1 Comment

The Annoyed Librarian (aka AL) is a wicked funny blog covering the amazing array of collegiate activities, special emphasis on library inanities. Her recent post, A Librarian’s Anti-2.0 Manifesto, is especially caustic…and entertaining.
Her complaint (rant?) centers around an article in American Librarian, the other AL, entitled Librarian’s 2.0 Manifesto. Can’t link to the [...]

[Read more →]

Tags: commmunity of practice · community of users · content management · enterprise 2.0 · evolution of knowledge · how knowledge evolves · intranet 2.0 · knowledge management · web 2.0

Innovation and the human factor

August 8th, 2007 · No Comments

Irving Wladawsky wrote recently about his work at the Design London center, which is a think tank for innovative creation:
In early June, Imperial College and the Royal College of Art announced the creation of a new center - Design-London - to bring together the disciplines of design, engineering, technology and business to address jointly the [...]

[Read more →]

Tags: commmunity of practice · community of users · corporate culture change · evolution of knowledge · how knowledge evolves · web 2.0

The Case of the Stealth Wiki

August 1st, 2007 · 1 Comment

There’s an intriguing article in the current issue of Knowledge Management for Development Journal entitled Stealth Transformation: Case Study of the  Introduciton of a Wiki to the UN, by Anna and Mikel Maron.
The UN didn’t want a wiki, but he specific group she was working with did want one.  They just had no idea what [...]

[Read more →]

Tags: Wikipedia · commmunity of practice · community of users · content management · evolution of knowledge · intranet · intranet 2.0 · knowledge management · knowledge sharing facilitation · web 2.0 · wiki

Quick note on LinkedIn new feature

July 31st, 2007 · No Comments

Just ran across the new feature on LinkedIn that allows you to ask questions of the whole LinkedIn network, potentially opening you up to a world of information and experience. Of course, you may be opening the door to possible contracts or even employment offers, but you may just be expanding your existing network [...]

[Read more →]

Tags: commmunity of practice · community of users · company blogs · enterprise 2.0 · knowledge sharing facilitation · web 2.0

What the heck is Web 2.0 anyway?

July 25th, 2007 · No Comments

Is it an application?  Is it a set of tools?  Is it a frame of mind?  Is it, finally, a combo of all that, evolving, remixing and coming up with new stuff before the old is even really understood?
Web 2.0 is–at least IMHO–at its core a result. It’s a result of the Open Source movement [...]

[Read more →]

Tags: commmunity of practice · community of users · enterprise 2.0 · evolution of knowledge · knowledge sharing facilitation · open source · web 2.0