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Library Journal has an interesting review of social knowledge sharing tools in a recent article entitled 2.0 for Readers. The article focuses on the “RA,” or Reader’s Advisory services which include reader and library staff notes, reviews and overviews of books in the stacks, making the information librarian that much more prepared to help patrons [...]

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Good article by Bill Roberts in CIO two weeks back, and the first line says it all:
New tools can help, but collaboration is still about culture.
Roberts looks at a number of companies that are trying to introduce more collaborative tools such as wikis and blogs, who’s finding the process a success and who’s not and [...]

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Elsua comments on an article from the BBC entitled Facebook “costs businesses dear.” His point is that the people doing the study are looking at the wrong thing–social networking tools–instead of looking at the big waste of time for most knowledge workers: finding useful, relevant information in internal databases.
Here, here!
I would add to this [...]

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When wikis were first making headlines a while ago, I saw them as the golden promise: the answer to real knowledge transfer among far flung teams that most KM systems just couldn’t touch.  I still think wikis are amazing and offer that elusive collaborative networking possibility that’s missing in other applications.  In my mind, global [...]

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The Annoyed Librarian (aka AL) is a wicked funny blog covering the amazing array of collegiate activities, special emphasis on library inanities. Her recent post, A Librarian’s Anti-2.0 Manifesto, is especially caustic…and entertaining.
Her complaint (rant?) centers around an article in American Librarian, the other AL, entitled Librarian’s 2.0 Manifesto. Can’t link to the [...]

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According to a recent Forrester study, 79% of all companies with a website channel fail to make their page text legible–either because of font size or type, background color, competing graphics or what have you. That failure leads to a significantly higher customer abandon rate.
Another common problem with websites is security. The highest [...]

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I wanted to point out a post by Renee Fox on Awareness’s site–it is so spot-on as to become a golden rule.  Renee, can I use the tag line, “The architecture of participation is baked into the architecture of the software” in my sig block?
It’s a mistake to think Web 2.0 is all [...]

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When I first worked at Amazon a long time ago, in the high heady days of the bubble, we were all housed in one building on 1st ave near skid row in Seattle.  It was a great time to be there, even if the neighborhood was a little sketchy.  One of the best aspects of [...]

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Irving Wladawsky wrote recently about his work at the Design London center, which is a think tank for innovative creation:
In early June, Imperial College and the Royal College of Art announced the creation of a new center - Design-London - to bring together the disciplines of design, engineering, technology and business to address jointly the [...]

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There’s an intriguing article in the current issue of Knowledge Management for Development Journal entitled Stealth Transformation: Case Study of the  Introduciton of a Wiki to the UN, by Anna and Mikel Maron.
The UN didn’t want a wiki, but he specific group she was working with did want one.  They just had no idea what [...]

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