The CX Blog

An overview of Larry Sanger’s talk at Outsell’s Go! conference has been around a few months, but I just ran across it on the Digital Universe site in the Blog link.  In this discussion, he cogently identifies what in the biz focused web 2.0 universe goes where…ie, what to do with blogs vs. forums, etc.  [...]

[Read more →]

Good article by Bill Roberts in CIO two weeks back, and the first line says it all:
New tools can help, but collaboration is still about culture.
Roberts looks at a number of companies that are trying to introduce more collaborative tools such as wikis and blogs, who’s finding the process a success and who’s not and [...]

[Read more →]

There’s a bit of talk right now about a new study from KPMG about Enterprise 2.0–the title pretty much tells it all: Fad or Future.  I agree with Wirearchy that most of the report seems amazingly shallow, and I’ll go one step further: dated.  They’re still pointing to Dresdner Kleinwort, German banking company, as the [...]

[Read more →]

The Annoyed Librarian (aka AL) is a wicked funny blog covering the amazing array of collegiate activities, special emphasis on library inanities. Her recent post, A Librarian’s Anti-2.0 Manifesto, is especially caustic…and entertaining.
Her complaint (rant?) centers around an article in American Librarian, the other AL, entitled Librarian’s 2.0 Manifesto. Can’t link to the [...]

[Read more →]

Just ran across the new feature on LinkedIn that allows you to ask questions of the whole LinkedIn network, potentially opening you up to a world of information and experience. Of course, you may be opening the door to possible contracts or even employment offers, but you may just be expanding your existing network [...]

[Read more →]

Is it an application?  Is it a set of tools?  Is it a frame of mind?  Is it, finally, a combo of all that, evolving, remixing and coming up with new stuff before the old is even really understood?
Web 2.0 is–at least IMHO–at its core a result. It’s a result of the Open Source movement [...]

[Read more →]

Andy McAfee was tickled when he found out the term he’d coined, “Enterprise 2.0″ had made its way into Wikipedia.  But things went south from there: a wikipedian nominated enterprise 2.0 for deletion, claiming it was a dubious neologism.
The case made its way all the way to the high court of wikipedians, allowing McAfee to [...]

[Read more →]

According to this story in the Financial Times, venture capital is pouring into web 2.0 technologies–more invested in a three month period than any quarter since 2001.  Google’s purchase of YouTube last year has brought a lot of attention to the browser based movement.
The great news is that if this trend continues, we should see [...]

[Read more →]

Recall KMNow’s prediction that the next new thing wll be a mashup for the various KM and CM tools an enterprise might use, a skin over everything so the end user doesn’t really ever feel the “behind-the-curtain” reality of mis-matched channels and applications–magic! It just works.
Over at Really Strategies Blog, there’s a very cogent [...]

[Read more →]